The Art of SLOs
Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. Participants in this workshop master the creation and management of Service Level Objectives (SLOs).
Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. Participants in this workshop master the creation and management of Service Level Objectives (SLOs).
Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this workshop, participants learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.
The workshop empowers teams with the knowledge and skills needed to effectively manage SLOs and SLIs.
The workshop empowers teams with the knowledge and skills needed to effectively manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for improved reliability and performance.
Conducting The Art of SLOs workshop can drive service improvement by equipping participants with the tools to measure and manage reliability effectively and make data-driven decisions for service enhancement.
In this module, participants learn how to measure desired service reliability, set SLOs, and understand the principles of reliability measurement for effective performance evaluation.
Participants explore quantifying unreliability using error budgets, implementing operational improvements, and optimizing service reliability in this practical module.
This module covers the selection of effective monitoring metrics as Service Level Indicators (SLIs) and explores different measurement methods to enhance service reliability.
Participants learn a step-by-step process for developing Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for user journeys, with practical examples and peer reviews.
This module focuses on analyzing availability risks, evaluating SLO targets, and proposing solutions to meet desired service availability, ensuring proactive risk management.
Participants understand the best practices for documenting SLOs, defining error budget policies, and handling consequences of missed SLOs, aligning performance goals with business objectives.
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